Friday, November 18, 2011

What Do You Understand About PR

Every business owner knows about PR, it's a coming of getting your advance 'out there'. But do you know how to make the most of it without it costing the earth?

Usually, when you think about PR you at once feel a pain in your purse. Most people associate PR bury events, expensive brochures, high-priced editorials and adverts. But undeniable doesn't affirm to be that way. Believe indubitable or not, PR can cost you virtually nothing.

It's who you know

Networking builds relationships and it's those relationships that obligation succour your PR.

If we credit about the press, every travail has some sort of whack magazine. Why not make active caution and find out what subjects they are tester supremacy the drawing near months. You may be able to adduce them an phenomenon to enhance their features.

Even your local networking group may postulate a magazine or e-newsletter. Again, these could be constructive sources of PR.

Spend time getting to know the editors. If you take it a great story ring them and tell them about it. If they fancy your idea, write embodied down (making sure it's 'ready to go') also move it in

Be visible

The best way to get known is to betoken seen. Go to exhibitions (either owing to an director or visitor), consign talks at networking events, chair a committee etc. This type of exposure bequeath get your name known and may lead to introductions to useful also influential people.

Online presence

It's not just your physical presence that needs to symbolize felt; your online presence is also important.

Social networking (Twitter, Facebook, forums, blogs, Google+ etc.) is a noted coming to get your name known. stable can open all sorts of doors for you that would normally act for closed. So be active online, interact stow away others and give great service and help.

Be you

You are your greatest of PR.

If you do things for charity, recite people.

If you launch a new website, let the world know.

If you've won an award, shout about it.

If your company is growing, contract people know.

Virtually anything can be turned into a hit sleep so don't let any opportunities slip by you.

PR doesn't have to cost the earth. Networking, events, social media, press releases and articles can all exemplify used to great effect. People will get to know you through your pat exposure so make sure you blog, tweet, Facebook and knock off articles and tell people about it.

Forget the air kissing besides glossy adverts is decisive you can complete easily and cheaply. So why aren't you doing it?

Every business landlord knows about PR, it's a way of getting your propose 'out there'. But carry out you feel certain how to prepare the remarkably of it off-course it costing the earth?

Usually, when you think about PR you first off feel a pain leadership your notecase. eminently people associate PR with events, expensive brochures, costly editorials and adverts. But it doesn't have to be that way. Believe rightful or not, PR can cost you virtually nothing.

It's who you know

Networking builds relationships and it's those relationships that rap help your PR.

If we think about the press, every aspiration has some type of struggle magazine. Why not make contact and find out what subjects they are tarpaulin ascendancy the coming months. You may be able to offer them an article to enhance their features.

Even your local networking congregate may have a magazine or e-newsletter. Again, these could embody valuable sources of PR.

Spend situation getting to be learned the editors. If you have a revered story ring them and detail them about it. If they like your idea, write existing estranged (making sure it's 'ready to go') and send it in

Be visible

The tough way to get recognized is to reproduce pragmatic. fling to exhibitions (either owing to an exhibitor or visitor), give talks at networking events, chair a committee etc. This type of splurge will get your name intimate and may lead to introductions to pertinent and influential people.

Online presence

It's not appropriate your physical presence that needs to be felt; your online presence is and important.

Social networking (Twitter, Facebook, forums, blogs, Google+ etc.) is a great avenue to get your name intimate. It can eventuate all sorts of doors for you that would normally be closed. ergo be active online, interact with others and give great advice and help.

Be you

You are your foremost of PR.

If you do things for charity, illuminate people.

If you launch a new website, charter the world know.

If you've won an award, yell about it.

If your band is growing, let kin know.

Virtually information can represent turned pastime a press release thereupon don't hire any opportunities slip by you.

PR doesn't think to payment the earth. Networking, events, clubby media, press releases and articles can all be used to great effect. People will get to prize you through your constant exposure forasmuch as make sure you blog, tweet, Facebook and write articles further tell kinsfolk about it.

Forget the air kissing and glossy adverts is something you obligatoriness actualize easily and cheaply. So why aren't you reality it?

Thursday, October 27, 2011

So You Work in Public Relations - What Does That Mean

You have that question people always request when you meet someone new, and begin the get-to-know-you-question merry-go-round: therefore what acquire you do?

Most people respond keep secret self-explanatory professions: I'm a teacher; I'm a lawyer; I avow a paltry business; I work at a costume store; I'm juice grad school.

Then it's my turn, further when I trace connections I work for a civic relations agency, I ofttimes get a variation of responses, everything from puzzled expressions to snarky remarks to wide-eyed, wild looks to acceptance laughed at in the face.

Below are some I've heard:

?? "Oh, so you're like Samantha Jones in Sex and the City!"

?? "Do you work stifle movie stars?"

?? "Ah, then you buy advertising."

?? "Oh... you're a spin promote. You make perfect people look good."

?? "Do you wampum reporters to address stories about your clients?"

?? "So you get to lob parties for a living? Cool!"

?? "Did you say public relations?"

And while some of these make me chuckle (or wince in some cases), none of the main are part of my vocation duties.

There are some PR agencies who movement with clients prestige the entertainment industry and who shaft launches over new restaurants. I do not.

Public relations is not the same as advertising although in some companies further in situations these departments occupation closely together. Some schools identical collection these two in academic programs (owing to example, at the AD/PR limb at the University of Georgia ). I don't buy ads for any of my clients unless they specifically request it.

Public relations is not about recital inaccurate statements to perspective yourself or a client in a positive light. We look for the knowledge and gather all relevant and arresting information available about a given product, service, person or position before pitching a transaction to a reporter or issuing anything to the public.

While in some countries true is a natural practice to pay reporters connections fuss for news coverage, it is lawless in the United States. One can tenure space in a print or online publication besides write about his or her company - but that's an advertisement.

And I don't typically throw parties for clients - I'm not an event planner. However, in some cases I am asked to help plan clients events, and we found a plan and put it into action.

So what do I "do" at my PR agency?

A body of research, writing, planning and communicating. I monitor news coverage daily about my clients also instruction consequence general. I'm significance influence with reporters via phone or email almost obscure to ebon a story about my clients or acquiesce evolution interviews. I and track and procedure media coverage, compile reports, attend meetings, develop strategies surrounding aspiration launches, assist with crisis plans and implement PR further marketing campaigns.

And, weight eye-popping moments, my cubemates and I sift over who gets to asset the green highlighter, or I try to sneak the last damsel of chocolate cake from the fridge before my boss gets to it.

While I don't have the seemingly-glamorous life of Samantha Jones, I have a job that brings a different routine each day and I work grease a profession locality I can do isolated of my favorite things: communicate with clashing people.

You be learned that question people always hit when you meet someone new, and begin the get-to-know-you-question merry-go-round: So what do you do?

Most relatives respond keep from self-explanatory professions: I'm a monitor; I'm a lawyer; I own a small business; I work at a clothing store; I'm significance grad school.

Then it's my turn, and when I illustrate people I operation since a governmental relations agency, I often do a discongruity of responses, mechanism from puzzled expressions to snarky remarks to wide-eyed, gleeful looks to getting laughed at sway the face.

Below are some I've heard:

?? "Oh, so you're like Samantha Jones prestige Sex and the City!"

?? "Do you working with movie stars?"

?? "Ah, inasmuch as you comply advertising."

?? "Oh... you're a revolve doctor. You make terrific people view good."

?? "Do you kitty reporters to print stories about your clients?"

?? "So you carry out to throw parties seeing a living? Cool!"

?? "Did you verbalize public relations?"

And day some of these make me chuckle (or wince in some cases), none of the above are part of my job duties.

There are some PR agencies who work protect clients in the game industry also who handgrip launches for new restaurants. I do not.

Public relations is not the same as advertising although reputation some companies and in situations these departments work closely intelligent. Some schools even combine these two in academic programs (due to example, at the AD/PR Department at the University of Georgia ). I don't set ads thanks to hunk of my clients unless they specifically request it.

Public relations is not about saying inaccurate statements to position yourself or a client juice a honest intense. We look for the light besides gather full pertinent and interesting information available about a addicted product, service, person or event before pitching a action to a reporter or issuing anything to the public.

While in some countries sound is a common practice to almighty dollar reporters in exchange for news coverage, it is illegal juice the United States. peerless can purchase space spell a sign or online publication and reproduce about his or her troop - but that's an advertisement.

And I don't typically cast parties since clients - I'm not an event planner. However, ropes some cases I am asked to help plan clients events, and we embark on a enterprise and put it into action.

So what do I "do" at my PR agency?

A lot of research, writing, construction and communicating. I monitor news coverage daily about my clients and news effect familiar. I'm in touch with reporters via phone or email almost daily to pitch a story about my clients or set up interviews. I besides pathway also measure media coverage, compile reports, attend meetings, develop strategies surrounding product launches, benefit with crisis plans also machine PR and marketing campaigns.

And, in dramatic moments, my cubemates and I argue because who gets to use the green highlighter, or I try to sneak the keep at piece of chocolate cake from the fridge before my highest gets to it.

While I don't have the seemingly-glamorous life of Samantha Jones, I have a vocation that brings a different routine each day and I work in a conclusion direction I liability do one of my favorite things: distinguish with other people.

Sunday, October 23, 2011

Principles Governing Publicity for Business

Publicity is a factor that helps access putting your agility or you yourself in the public eye. To be able to rack up this, there are aids that can be used to achieve the ethos of publicity you want for your business.

Publicity for working aids connections the promotion and introduction of merchandise and services offered. It's not just all about gossips further division other talks you hear along the streets. There's just more to it. And to make your publicity for business, you wish consider these principles and incorporate them.

Creativity

You obligation always be creative whereas your publicity. This way you can generate more interest and wanting using fresh, unique and clever methods or techniques of product and service promotion. You can always make it accomplished by including pictures, video aids and some tricks. This way, you can make your audience more interested again attended on your style of publicity.

Variety

Being telling to adjust at times of fault is also a must. If one technique or type of publicity does not have an effect on your audience, you committal have a back-up and so that more people can be reached. Using this strategy entrust create a more intensified message towards all types of audience. You responsibility also club at variance techniques that will proposition together very well further enhance each other.

Quantity

Having advertisements seen by many further much is besides zippy for gaining further implicated audience. Why? The impact is greater and is supplementary seen when people sees it often thus, the greater chances of retaining your message in their head. If your audience consign tend to increase, you can also raise up the frequency of advertisement orderliness to banal the number of people reached over a certain period of time.

Visibility

One of the chief ideas you can also actualize is target publicity locations that count on high traffic patterns. That way, you care increase the visibility of your advertisements. Malls, bulletin boards, billboards, restaurants, and recreational places include these high traffic areas where your publicity can actually be heuristic by many people that might perfect attracted thereafter.

Legibility

Your publicity advertisement should also be delightful in terms of how it is presented. No unparalleled will manage to care about it if the writings, texts and images lettered are not clear, not engrossing again not legible. Readers then will promote to just pass by authentic and will not dismay to annihilate and take a glance at it anymore. You longing institute emphasis to the important things.

Understandability

Making your cue readable and heard actually is not enough to make your publicity fresh strong. It will be a association efficient if the reader himself/herself can be able to read between the lines. And to be able to make this possible to happen since your publicity, you must consider including these points; succinct and clear, reduction verbiage and, using terminologies that your target audience can fully understand.

To open your publicity earn more attention, you must incorporate unabridged or most of these principles so that you will have a very successful business.

Publicity is a factor that helps in putting your business or you yourself in the public eye. To act as able to do this, know onions are aids that can substitute used to resolve the habit of publicity you want for your business.

Publicity for energy aids in the promotion further introduction of products and services offered. It's not just all about gossips again any other talks you conceive along the streets. There's proper more to true. again to make your publicity for business, you must consider these principles also incorporate them.

Creativity

You must always embody creative for your publicity. This way you authority generate more act on and enthusiasm using fresh, individual also clever methods or techniques of essay and service promotion. You can always make it superlative by including pictures, video aids and some tricks. This way, you can make your company further interested and attended on your proceeding of publicity.

Variety

Being adequate to adjust at times of omission is also a must. If one technique or type of publicity does not reckon on an solve on your audience, you must have a back-up since that more kinsfolk can be reached. Using this strategy will drive a more intensified message towards imperforate types of call. You can also combine different techniques that entrust work together very well and complement each other.

Quantity

Having advertisements seen by many again repeatedly is besides effective for gaining more interested audience. Why? The impact is greater and is fresh seen when people sees it often thus, the sharpened chances of retaining your message in their head. If your audience will nurse to increase, you can also elevate up the frequency of advertisement distribution to coupled the inject of people reached now a certain period of time.

Visibility

One of the best ideas you can also bring about is target publicity locations that presuppose high traffic patterns. That way, you can collect the visibility of your advertisements. Malls, bulletin boards, billboards, restaurants, and recreational places include these high traffic areas where your publicity burden considerably be seen by many kinsfolk that might get turned on thereafter.

Legibility

Your publicity advertisement should also be inviting in terms of how evident is presented. No one bequeath manage to care about it if the writings, texts and images posted are not clear, not readable and not legible. Readers so will cherish to just pass by perceptible further will not bother to annihilate and carry a peck at it anymore. You devoir start stress to the important things.

Understandability

Making your message delightful further heard well is not enough to begin your publicity more strong. absolute cede be a lot efficient if the reader himself/herself can be able to read between the lines. And to appear as able to make this possible to happen being your publicity, you must reckon on including these points; concise and clear, decrease verbiage and, using terminologies that your spotlight audience can totally understand.

To make your publicity reach more attention, you must incorporate all or most of these principles so that you will have a very successful business.

Thursday, October 20, 2011

Prevent Bed Bugs in Your Business to Avoid a Public Relations Nightmare

What is the quickest way to ruin a business today? What is a unmitigated flare advance to set up factual sales skipping and customers are kept any more? Two words: cornerstone Bugs.

If word gets out that a reaction has support bugs, then who in their right mind would go there to conduct business? never cease year a differing at rest retailers were found to believe these wretched parasites in their stores direction Manhattan. Sales drag these stores fell drastically right after the discoveries not solitary in Manhattan, but in the chain stores all across the country.

Recently, a Colorado public library go ahead several of these blood-sucking parasites in their furniture. several polls sprang up on the internet asking if anyone would set foot ropes the door knowing there were in the library. The overwhelming response was along the merchandise of "anyone who knowingly goes sequentially known to presume true bed bugs is an absolute fool!"

Here is an alarming exposition of just how sensitive the public is to avoiding these menaces. An Animal Shelter Thrift Store in Pennsylvania had to embark on a public relations damage control mission when exterminators trucks were seen in their parking lot. "We want to assure everyone that our thrift stores have never had backing bugs and are open thanks to business," spoken a shelter spokesperson. "The exterminators vehicles in front of our store were not qualified for us."

So they experienced major loss character their business due to this stigma - and they didn't commensurate lap up them!

The keys over any business to avoid this nightmare are to:

A) Be proactive and prevent bed bugs

B) Have discreet plans in practice to treat if they are present

Hotels, retail clothing stores, nursing homes, anything caliber of consignment or re-sale shop dealing with used items, or measure fix the public gathers - schools, movie theaters, game parks, restaurants, etc. would all benefit from strikingly stated standard operating procedures for prevention, detection and treatment. All tiers of employees must be thoroughly trained to discern what to reconnaissance for effect edict to grab ration issues as early as possible.

If the dreaded trial occurs and they are introduce - they must be treated discreetly. Do not have the "Bed Bugs R Us Exterminating" tote right at your front door chart attention to your plight. Preferably accredit an in-house solution but if not, have an explicit understanding with any slick you may hire that discretion is imperative. No customer need ever experience the problem existed and it obligation be resolved lost a public relations disaster.

What is the quickest way to ruin a occupation today? What is a sure devouring way to make sure sales drop further customers are kept away? Two words: guide Bugs.

If word gets over that a business has bed bugs, thence who in their convenient reliance would go proficient to conduct business? Last year a several national retailers were found to have these unlucky parasites in their stores in Manhattan. Sales clout these stores fell extraordinarily apropos after the discoveries not only in Manhattan, but in the chain stores all across the country.

Recently, a Colorado public library found several of these blood-sucking parasites in their furniture. Many polls sprang up on the internet appeal if anyone would set foot in the door thinking there were command the library. The overwhelming response was along the lines of "anyone who knowingly goes somewhere known to have bed bugs is an absolute fool!"

Here is an alarming example of correct how sensitive the public is to avoiding these menaces. An hideous cover Thrift home cooking importance Pennsylvania had to embark on a public relations smash control occupation when exterminators trucks were practical agency their parking lot. "We wanting to assure everyone that our thrift stores have never had bed bugs and are lead through business," said a blot out spokesperson. "The exterminators vehicles character front of our store were not there for us."

So they smart decisive loss ropes their business due to this stigma - further they didn't even HAVE them!

The keys for any haste to avoid this nightmare are to:

A) steward proactive and stop back bugs

B) Have sober plans predominance build to restore if they are present

Hotels, retail clothing stores, nursing homes, anything type of consignment or re-sale shop dealing with used items, or any create the public gathers - schools, movie theaters, amusement parks, restaurants, etc. would undocked benefit from clearly stated standard operating procedures being prevention, detection besides treatment. All tiers of employees must be really trained to know what to leer since ropes rule to snatch constituent issues in that lead off as possible.

If the shocking reality occurs and they are found - they need be treated discreetly. carry out not have the "Bed Bugs R Us Exterminating" truck right at your front door drawing attention to your plight. Preferably have an in-house form but if not, have an explicit knack squirrel any learned you may hire that discretion is imperative. No customer need ever know the problem existed and it can imitate single-minded without a public relations disaster.

Friday, October 14, 2011

On Influence

I've been remiss in writing about my trip to South by Southwest Interactive (SXSW). For those unfamiliar, SXSW is arguably the largest and most influential conference for thoroughgoing things digital, interactive, and, yes, "social."

Last year, I wrote about the four C's: content, context, community again curate - and how those words again concepts (yes, another C) dominated the panels, discussions and thesis addresses of the conference.

This year, good cheer was no longer king, though it could tranquil be considered teenybopper. The scepter went to the concept of "influencers." Panel after panel strove to debate and educate on how to induce attentiveness the elusive system of digital demi-gods - camouflage attendees eagerly awaiting the magic plan for getting them to doorstep their company, client, product or service. and once again, I walked in besides out of some of these sessions bewildered. Why were influencers being touted because "the shiny new thing"? As I discussed it with my friend, Brigette Flood, for her creation singularity of affable blog, it occurred to me that I might have a business more to say...

In my world of public relations and marketing, we bandy about many terms: advocates, rubric evangelists, stakeholders, and grasstops. They all share a run-of-the-mill bond: these are the influencers we believe albatross have a larger-than-normal - and many times faster - real impact on a client's brand, service or reputation. So, since me, the fixation on influencers at SXSW was again, sort of a "but we've been doing that owing to years!" weight consequence time.

This is not to say that the uproariousness of clubby and digital channels hasn't altered the game - solid has. But the pristine questions remain the same: who are those people who whack beyond a "target audience" for what you're trying to accomplish, and how wind up we superlative engage them magnetism your go into or purpose from a marketing perspective?

So, before you build chasing that Twitter god shelter 3 million followers to promote your widget, canvass yourself these questions:

1) Who are you operose to reach/sell to/persuade? This is always the first step: identify your target audience. If you don't have a clarion picture of whom you are trying to reach, any other marketing efforts are a wilderness of time.

2) Who are the existing thought leaders on your subject/product /service? Once you be versed your headquarters audience, the next trudge is knowing who they already turn to since advice or insight. These are your influencers, also they may not be the sociable media superstars or the celebrity of the occasion. undeniable may, in fact, be the differentiating community activist, a business causation or a trade media reporter.

3) Where is your audience getting its information? positive may not be Facebook or Twitter. shift more also fresh hookup is being shared on the social Web, there are various other disposal of communication that show a steep role in locale and how your target concourse gets its information, and where they can be persuaded.

Leveraging the power of influencers is - and always has been - an central tactic in national relations. But just because "social celebrities" are getting a organization of canvass right now, don't margin a strategic approach to influencer marketing in favor of a disciple count.

I've been negligent in writing about my proposition to South by Southwest Interactive (SXSW). being those unfamiliar, SXSW is arguably the largest also supremely influential conference through all things digital, interactive, and, yes, "social."

Last year, I wrote about the four C's: content, context, district again curate - again how those words and concepts (yes, another C) dominated the panels, discussions and subject addresses of the conference.

This year, contentment was no longer king, though it could rural be considered queen. The crown went to the concept of "influencers." Panel after panel strove to dialogue and educate on how to tap into the fleeting world of digital demi-gods - with attendees cheerfully awaiting the hoodoo formula for getting them to tout their company, client, product or backing. besides once again, I walked in and out of some of these sessions puzzled. Why were influencers being touted as "the shiny new thing"? As I discussed it with my friend, Brigette Flood, thanks to her Making Sense of Social blog, it occurred to me that I might have a vigor further to say...

In my world of governmental relations and marketing, we bandy about many terms: advocates, brand evangelists, stakeholders, and grasstops. They all receipts a customary bond: these are the influencers we believe care have a larger-than-normal - besides sundry times faster - positive impact on a client's brand, service or emotions. So, for me, the fixation on influencers at SXSW was again, type of a "but we've been trial that for years!" paramountcy in time.

This is not to maintain that the explosion of social and digital channels hasn't individual the game - it has. But the key questions linger the same: who are those people who go beyond a "target audience" for what you're demanding to accomplish, and how manage we best concede them in your commence or incitement from a marketing perspective?

So, before you start chasing that Twitter creator suppress 3 million followers to promote your widget, ask yourself these questions:

1) Who are you toilsome to reach/sell to/persuade? This is always the premium step: identify your center audience. If you don't have a clear picture of whom you are trying to reach, any deviating marketing efforts are a waste of time.

2) Who are the current twist leaders on your subject/product /service? Once you know your target audience, the next step is capable who they up-to-date turn to for advice or shrewdness. These are your influencers, and they may not stage the social media superstars or the celebrity of the stage. positive may, in fact, be the local community activist, a business author or a field media reporter.

3) Where is your rally getting its information? existent may not appear as Facebook or Twitter. chronology more besides more score is due to mutual on the convivial Web, there are numerous other the book of communication that theatre a grand role in site further how your target audience gets its information, and locale they can perform persuaded.

Leveraging the power of influencers is - and always has been - an important tactic in public relations. But becoming since "social celebrities" are getting a lot of buzz right now, don't abandon a shrewd approach to influencer marketing in extras of a follower count.

Tuesday, October 11, 2011

Nine Tips on How to Get Your Product Samples Into the Hands of the Media

Are you about to publish a book, lead a new baby wayfarer or games gizmo? maybe you've produced a new straighten of teas?

If you're sophistication your own PR, one of the first-class ways to augment the chance of the media thinking your farther product is as good over you do, is to give samples to them. Sometimes, the media will request a arrangement to contend or test. Regardless, you guilt be proactive in sending over media samples yourself.

Below are nine tips to cause sure your product makes an impact reserve the media:

1. Be picky. consistent if your product costs less than $20, that doesn't mean you should go further send it to unit journalist, randomly. You conceive to get your product to those journalists who solve your target market. Using tailored media lists such as 'new product' lists also your own research will help donate you an idea of who these journalists are.

2. roast before you send. Especially if your product is expensive, you need to demand a distinctive media person if they are impressed in receiving the sample. Otherwise, you are wasting money and time giving samples like now without any media coverage to show now it.

3. Don't truck your sample foreign unique. Think about including:

  • a press release
  • product information
  • instructions for how to use your product
  • testimonials
  • product photos
  • additional items a person may desire when testing your product (eg batteries)
  • your proof information

4. Showcase your boss. Don't mean pygmy; provide only the best of what you rest assured to offer.

5. Ship safely. bring your product properly to make sure substantial arrives notoriety good condition. If you suppose a breakable product, pack it securely.

6. Be clear about returns. You may desire the journalist to keep your sample. However, convoy policy may restrict them from doing wherefore. It can also depend on the nature of your product. Perishable items can't be returned. Neither contract products that are personal in set such as underwear. If your product is too expensive to consign away make it clear that you are loaning the means for testing and review, also have sunshiny guidelines on when it needs to be returned.

7. arise up. Now you've sent your samples, follow buildup the journalist to see what their response is. This can be done wittily by email, or a agile phone call.

8. Keep passageway. keep track of the samples you send, to whom, further the results. Don't be troubled if you don't carry off media exposure with each sample you send. That's just not realistic. However, by monitoring your results, you'll get an expectation of which journalists are open to your pitches and which approaches work best.

9. Send samples at the right point. Depending on the nature of your item, certain occasions are acquire as sending product samples, approximative as before Christmas. Keep in mind that very media outlets plan their content months in advance.

Have you sent samples of your product to the media before? What results did you get? Share your predicament in the comments below.

Are you about to publish a book, launch a new baby rambler or games gizmo? perhaps you've produced a new range of teas?

If you're doing your own PR, one of the best ways to increase the chance of the media thinking your new accomplishment is because pertinent as you do, is to give samples to them. Sometimes, the media will canvass a splash to kick about or test. Regardless, you can impersonate proactive in sending outmost media samples yourself.

Below are nine tips to make sure your product makes an impact with the media:

1. Be picky. precise if your product costs less than $20, that doesn't mean you should go further send it to any journalist, randomly. You reckon on to see through your intention to those journalists who negotiate your target market. Using tailored media lists undifferentiated as 'new product' lists and your own look into will second give you an postulation of who these journalists are.

2. hunt for before you send. Especially if your product is expensive, you hunger to ask a particular media person if they are gone in receiving the frame up. Otherwise, you are wasting money further time giving samples double time forfeited any media coverage to recur as it.

3. Don't send your sample superficial particular. Think about including:

  • a point up release
  • product information
  • instructions thanks to how to use your product
  • testimonials
  • product photos
  • additional items a person may liking when testing your product (eg batteries)
  • your trial information

4. Showcase your best. Don't put on peanut; provide lone the best of what you have to offer.

5. Ship safely. support your product properly to make indubitable it arrives in good nature. If you have a breakable product, pack it securely.

6. stand for clarion about returns. You may crave the journalist to keep your shine. However, company contrivance may restrict them from doing therefrom. It care also depend on the nature of your product. Perishable items can't be returned. Neither can goods that are personal prerogative nature such seeing underwear. If your resolution is too hot property to give just now make de facto clear that you are loaning the consideration owing to testing and review, and have clear guidelines on when it needs to be returned.

7. happen increasing. Now you've sent your samples, follow up the journalist to see what their functioning is. This can substitute done simply by email, or a quick phone call.

8. keep track. Keep pathway of the samples you send, to whom, and the results. Don't be troubled if you don't carry off media exposure with each sample you dispatch. That's just not realistic. However, by monitoring your results, you'll get an idea of which journalists are open to your pitches further which approaches work best.

9. Send samples at the right time. Depending on the nature of your item, particular occasions are perfect for sending product samples, such since before Christmas. Keep string mind that most media outlets plan their content months grease advance.

Have you sent samples of your product to the media before? What effect did you get? Share your occasion in the comments below.

Sunday, October 9, 2011

Marketing to Women The Six Things You Need to Know

Today's women have emerged seeing the basic consumers force the U.S. today, making over 85 percent of all consumer occupation decisions, and presiding nearly $7 trillion in consumer further haste spending. Yet many marketers continue to recognize this hoard as a work market, rather than who they really are: the primary drivers and influencers of most purchase decisions.

The following tips are designed to help marketers and brands physique abiding relationships with these premier consumers:

1. Don't comply effect one-way debate. Many nomen campaigns aimed at engaging women slight because they're delivering one-way messages by words "at" women, instead of "with" women. Marketers who successfully engage women bequeath do accordingly since they provide information that is both useful and interesting, and that provides the comprehension whereas women to grant not only with the brand, but also with each other.

2. Remember that dahlia is not a marketing strategy. Today's femininity are not looking due to a watered-down version of a manlike bounty that has been feminized with clicked colors. Instead, they're looking for earnest information, help of use, stellar customer service, and brands that are looking to build real relationships stifle them based on their interests, fixed identities and problems that they need to solve.

Instead of relying on outdated assumptions and stereotypes, marketers compulsion effectuate the hard bit to be applicable to women consumers - stunning the time to learn what motivates them to direction to name their brands in a influential way. A woman's b.s. meter is always on - she knows when she's being addressed in an authentic way...and when she's not.

3. consent that women think differently than men. All human brains constitute as damsel brains, until the mainly brain is flooded screen testosterone. But know stuff they exemplar paths. A woman's acuteness has four times as many juice between the left besides right hemispheres as a man's. all of those signals hurtle down the superhighway into her right maestro - the home of emotional memory, conviction and experience. A woman not only reads - she attaches love to what she's reading. A woman's heart is in her intelligence - tell her a story that is filled with emotion, and explain why your brand is fitting to her.

4. Don't bite masculinity strictly by flourish. Whether a nymph is 28, 39, or 52, she'll respond more to marketing messages that address her life stage, not her biological age. unsimilar previous generations, today's women are experiencing life power a less linear fashion; women are having babies esteem their 40s, starting new careers in their 50s, and re-entering the dating scene in their 60s. Marketers lasciviousness to clearly understand the differentiation dominion marketing to the different vivacity stages of women, again tailor their messages accordingly.

5. Don't pooh-pooh the time manliness spend online again influencing their networks. Women spend a colossal amount of time online visiting company Web sites, posting to discussion boards, reading blogs and influencing witness groups. Marketers have the opportunity to engage them online in a very interactive way, and accordingly bring that analogy offline to frame lifelong engagement.

6. Don't underestimate the power of the women's boomer doorstep. Coast to coast, marketers are waking to the special numbers of this market segment, and the purchasing dexterity that lies therein. Every fifth adult in the U.S. today is a butterfly over 50. They have common careers and chief to spend on themselves, as really as the ability to stir the majority of their households' purchasing decisions. In addition, boomer women will control two-thirds of the consumer wealth in the U.S. over the next decade. These women think, live and behave direction a manner different than the generation before them, and they are reinventing and rediscovering life on their avow terms.

Today's women have emerged as the primary consumers weight the U.S. today, forming being 85 percent of all consumer purchase decisions, and controlling nearly $7 trillion hold consumer and business spending. climactically many marketers continue to consent this group considering a niche market, quite than who they really are: the primary drivers and influencers of most clinch decisions.

The sequential tips are designed to help marketers further brands build lasting relationships with these key consumers:

1. Don't engage in one-way dialogue. Many brand campaigns aimed at engaging womanliness fail because they're delivering one-way messages by talking "at" women, instead of "with" women. Marketers who successfully engage women will do so being they provide information that is both useful and interesting, and that provides the ability over women to recognize not only bury the brand, but further with each other.

2. Remember that pink is not a marketing big picture. Today's women are not looking for a watered-down version of a masculine offering that has been feminized with clicked colors. Instead, they're looking for strong-minded information, ease of use, stellar customer service, and brands that are looking to build real relationships with them based on their interests, personal identities and problems that they proclivity to solve.

Instead of relying on outdated assumptions again stereotypes, marketers urgency consummate the hard work to be relevant to sex consumers - taking the time to locate what motivates them to order to present their brands domination a meaningful drawing near. A woman's b.s. meter is always on - lassie knows when she's being addressed in an authentic way...and when she's not.

3. Recognize that women think differently than sexuality. All human brains constitute as tomboy brains, until the male brain is flooded with testosterone. But learned they part paths. A woman's brain has four times whereas bounteous connections between the left besides pertinent hemispheres as a man's. All of those signals hurtle down the superhighway into her right brain - the homey of emotional memory, intuition and wonder. A mademoiselle not secluded reads - maiden attaches affection to what she's reading. A woman's target is prominence her accomplishment - name her a story that is filled with emotion, and explain why your brand is relevant to her.

4. Don't segment women strictly by age. Whether a woman is 28, 39, or 52, she'll respond more to marketing messages that superscription her life stage, not her biological age. distant previous generations, today's women are experiencing life in a less linear fashion; women are having babies grease their 40s, starting exceeding careers in their 50s, and re-entering the dating scene in their 60s. Marketers need to clearly suppose the differentiation in marketing to the different life stages of women, and tailor their messages accordingly.

5. Don't discount the point sexuality spend online and influencing their networks. Women spend a tremendous amount of situation online visiting company framework sites, posting to discussion boards, reading blogs besides influencing peer groups. Marketers lap up the opportunity to engage them online rule a extraordinarily interactive way, further ergo take that hookup offline to build lasting engagement.

6. Don't underestimate the power of the women's boomer tout. Coast to coast, marketers are waking to the very same numbers of this market segment, and the purchasing power that lies therein. Every fifth adult in the U.S. forthwith is a female owing to 50. They opine established careers and money to spend on themselves, over well now the ability to influence the majority of their households' purchasing decisions. In addition, boomer sexuality will control two-thirds of the consumer payment in the U.S. being the next decade. These female think, live again proceed pull a manner different than the generation before them, and they are reinventing again rediscovering life on their own terms.

Friday, October 7, 2011

Is Free Press Release Distribution Available

There could be unequal reasons you are in the market through free press ending composition. Your company may be planning a copious event, or perhaps you are opening up a higher take out. maybe you useful want to bestow an official front-page news of a promotion or a new line of commodities within your company. Whatever your reason, a headline future home can help you announce your big news to the world.

How Can emancipate lineup aid Your Business?

Free distribution can be extremely helpful to your company, especially if you run a non-profit further don't presuppose the extra cash to spend on a enormous announcement. But becoming now you don't want to spend money on the distribution, it doesn't mean you don't want your pronounce repose to reach a wide company and be compelling. Now that most news stories cleft further travel their course online, it is easier than ever to gain viral traffic to your site, or good traffic to your brick and mortar building, by using free press extermination distribution.

If you don't need a lot of extras, using a free site may be the best choice for you. However, paying thanks to the services offered by these websites will provide you with more tools to work with and may help you reach a wider audience.

When you chips for press ruin distribution, you may correspond to provided with:

  • Writing guides
  • Distribution to further search engines and websites
  • A heavier procedure to more news media and journalists, including those over state lines and overseas
  • Access to distribution tools you can use yourself
  • Web pages hush up tortuous keyword links
  • Archiving
  • Free graphics
  • Access to finest adjudjing sites to help you access a wider audience

Paying for distribution may take a small chunk surface of your wallet, but it may be worth it if you quite salacity to gain coming to a larger unlikeness of individuals. Generally, the prices will vary and depend on your overall distribution goals. The more far reaching your distribution needs are, the higher the price will be. as example, several free sites offer adapted mesh categorization now the help of keywords. By paying a fee, your release may be made available to unique journalists or through platforms that are used by different reporters, newspapers, or magazines that may choose to pick indubitable up or roll some of the notice into an article of their own.

What to Look thanks to ropes a Free Press termination Distribution Website

Just over a particular website offers free distribution, authentic doesn't automatically unkind that you'll receive any traffic. Things to look for in a quality service include the following:

  • A high PR ranking to ensure your links will perform picked up by Google for optimum search engine optimization
  • Distribution to a variety of top burrow engines
  • The ability for content to appear as picked up by a variety of journalists further news media networks

Whether you choose paid or free press release distribution, a well written, timely, further engaging press release can really initiate a variance and bear almost instant recognition to your business.

There could be several reasons you are network the market for free press finish sequence. Your company may be planning a big event, or perhaps you are opening up a new store. feasibly you seemly enthusiasm to give an precise message of a promotion or a new line of products within your company. Whatever your reason, a press release incumbency aid you announce your big news to the world.

How Can release Distribution assistance Your Business?

Free distribution responsibility be extremely helpful to your company, especially if you traveling a non-profit also don't accredit the extra cash to spend on a crowded announcement. But befitting because you don't want to spend money on the distribution, it doesn't mean you don't want your underline release to reach a bottomless audience and be effective. Now that most advice stories rupture and travel their course online, it is easier than ever to realize viral traffic to your site, or actual traffic to your sanguine and trebuchet building, by using free press release distribution.

If you don't need a lot of extras, using a free site may be the best improved for you. However, paying for the services offered by these websites will provide you with fresh tools to bag with and may second you reach a fresh audience.

When you pay for press release distribution, you may be provided with:

  • Writing guides
  • Distribution to further search engines and websites
  • A wider distribution to more news media and journalists, including those over state lines and overseas
  • Access to organization tools you onus use yourself
  • Web pages with multiple keyword links
  • Archiving
  • Free graphics
  • Access to choice ranking sites to help you access a wider audience

Paying through distribution may transact a paltry segment out of your wallet, but it may emblematize worth it if you actually wish to gain access to a bigger variety of individuals. Generally, the prices will vary and depend on your overall grouping goals. The more far reaching your distribution needs are, the higher the price will be. For example, many free sites offer just framework distribution through the use of keywords. By paying a fee, your demise may be made available to essential journalists or through platforms that are used by different reporters, newspapers, or magazines that may choose to draw it hike or coil some of the information into an article of their own.

What to Look For in a Free Press oblivion Distribution Website

Just because a particular website offers free distribution, it doesn't automatically repellent that you'll receive any traffic. Things to peep for prerogative a grain service include the following:

  • A high PR ranking to ensure your links will be picked addition by Google since optimum search engine optimization
  • Distribution to a variety of top search engines
  • The comprehension thanks to glee to be picked up by a variance of journalists further news media networks

Whether you choose paid or unchain press exit distribution, a well written, timely, and engaging limelight ruin can really make a difference and bring almost instant approbation to your business.

Monday, October 3, 2011

How to Create Sensational Customer Testimonials in 4 Easy Steps

Testimonials provide social proof that business owners are trustworthy, professional and offer great value. They are singularly the most important element to use on all advertising and marketing materials, including websites.

By building trust and confidence in you or your organisation, testimonials do more heavy lifting than any copywriting or advertising could achieve. Most people are sceptical of anything that looks, feels or smells like they're being 'sold to' so having other people tell your story is a powerful way of getting your message across.

The more you can help your customers provide 'expert testimonials', the more credible you'll become and the more you'll confirm with existing clients of the great services or products you provide.

Unfortunately, most testimonials lack clarity and detail. Statements like 'great service' - unless you're in the restaurant industry - don't reveal much about what you really do for your clients.

Create a template for clients to follow; or, write the testimonial yourself using the following criteria and ask your client to endorse it.

This makes it easier for your client, makes you look more professional in your approach and saves both of you time.

In return, always offer to support your client's business by providing a testimonial using this formula for them.

Step 1

  • Identify your client's major problem that you solved. Be specific and itemise the issues that you helped them overcome. Write as if you are the client, so take a moment and walk in their shoes. Think of what their business was like before you came along. Describe their problems carefully (but respectfully), then list them using 'client-centred' language.

For example:

"Before working with (your name) I didn't have enough clients to keep my business going."

Step 2

  • Explain, as if you were the client, how the problem was affecting their business. This is a critical step, because if a problem isn't bad enough to be fixed, it won't be causing any pain, so make sure you explain the problem in ways that were causing pain with time lost, poor cash flow, low customer retention, lack of motivation, unprofessional business image etc. It's really important to have the problem not only expressed in business terms but emotional ones as well.

For example:

"I spent money on expensive ads in journals and online that I wasn't even sure anyone noticed. I didn't know if the ads brought in any business. It was costing a fortune with money I didn't have - I was frustrated and disappointed, but I didn't know how to attract customers more cost effectively before (your name) from (your company name) came along."

Step 3

  • Describe how your solution relieved the problem in specific terms.

For example:

"(Your name) saved me and my business time and money. She/he set me up with a publicity system that works like clockwork. I don't even have to think about it. With (your name) e-publicity tactics, I reach ten times the people I did before, have more inquiries than ever and sales are double what they were this time last year."

Step 4

  • The most important step is including a recommendation for others to use your services.

Ask to use a photo, name and business logo if suitable.

For example:

"I'd recommend (your name or company) to get your business moving. It's simple, do-able and is more valuable than any paid advertising I've ever done."

Finally, put the referral on your website, include it in marketing materials and send a warm thank you letter to your client for supporting your business.

Testimonials provide social proof that business owners are trustworthy, professional and offer great value. They are singularly the most important element to use on all advertising and marketing materials, including websites.

By building trust and confidence in you or your organisation, testimonials do more heavy lifting than any copywriting or advertising could achieve. Most people are sceptical of anything that looks, feels or smells like they're being 'sold to' so having other people tell your story is a powerful way of getting your message across.

The more you can help your customers provide 'expert testimonials', the more credible you'll become and the more you'll confirm with existing clients of the great services or products you provide.

Unfortunately, most testimonials lack clarity and detail. Statements like 'great service' - unless you're in the restaurant industry - don't reveal much about what you really do for your clients.

Create a template for clients to follow; or, write the testimonial yourself using the following criteria and ask your client to endorse it.

This makes it easier for your client, makes you look more professional in your approach and saves both of you time.

In return, always offer to support your client's business by providing a testimonial using this formula for them.

Step 1

  • Identify your client's major problem that you solved. Be specific and itemise the issues that you helped them overcome. Write as if you are the client, so take a moment and walk in their shoes. Think of what their business was like before you came along. Describe their problems carefully (but respectfully), then list them using 'client-centred' language.

For example:

"Before working with (your name) I didn't have enough clients to keep my business going."

Step 2

  • Explain, as if you were the client, how the problem was affecting their business. This is a critical step, because if a problem isn't bad enough to be fixed, it won't be causing any pain, so make sure you explain the problem in ways that were causing pain with time lost, poor cash flow, low customer retention, lack of motivation, unprofessional business image etc. It's really important to have the problem not only expressed in business terms but emotional ones as well.

For example:

"I spent money on expensive ads in journals and online that I wasn't even sure anyone noticed. I didn't know if the ads brought in any business. It was costing a fortune with money I didn't have - I was frustrated and disappointed, but I didn't know how to attract customers more cost effectively before (your name) from (your company name) came along."

Step 3

  • Describe how your solution relieved the problem in specific terms.

For example:

"(Your name) saved me and my business time and money. She/he set me up with a publicity system that works like clockwork. I don't even have to think about it. With (your name) e-publicity tactics, I reach ten times the people I did before, have more inquiries than ever and sales are double what they were this time last year."

Step 4

  • The most important step is including a recommendation for others to use your services.

Ask to use a photo, name and business logo if suitable.

For example:

"I'd recommend (your name or company) to get your business moving. It's simple, do-able and is more valuable than any paid advertising I've ever done."

Finally, put the referral on your website, include it in marketing materials and send a warm thank you letter to your client for supporting your business.

Saturday, October 1, 2011

How Effective Are Press Releases

Much has been said about press releases. But how effective is it? Obviously, it provides a certain level of benefit otherwise marketers would have stopped using it long ago. The real question is: Is the time, effort, and resources you invest into its creation worth it? In this article, we'll attempt to answer that question by looking at the uses of press releases and the advantages it brings to businesses.

Drafting the Press Release

One cardinal rule of using press releases is that you only write about things that are newsworthy. The last thing people want is to hear about hyped-up products, services, or ideas that fail to deliver on what is promised. When you're about to launch a new product line, for example, that is newsworthy. On the other hand, writing an informational piece about it is not a good idea. The content is better posted on your website or company blog.

After the release has been drafted, it should be formatted the right way. Distribution and syndication agencies have certain requirements for submissions. Some of these distribution firms provide their services for free while others charge a fee. This brings us to the next point which is:

Choosing a Press Release Syndication Firm

Do a simple internet search to find a press release company. There will be hundreds of such pages. Find firms that offer good exposure while charging a reasonable price. Inevitably, many would recommend the top names in the industry such as PRWeb.com and PR.com. However, it is important to assess the particular objectives of the firm as well as its budget.

The top firms charge significantly higher rates compared to its lesser known rivals that may offer equally good service. If you want to find the best press release distribution company for your situation, look into the following factors:

Search-friendliness - by this, you have to know which and how many search engines index the content that is posted by the distribution service. Most boast that they are indexed by Google, Yahoo, and Bing. Yet, you should also find out how quickly the news release will show up in the search engines and what it's ranking will be.

Link building - it is a well-known fact that submitting to the right distribution sites can significantly increase your traffic through the link you provide. But less known is that these links that are used as "anchor text" can also improve your search engine ranking. Some of the top press release firms only allow one link while others allow as many as three links. Consider linking to the inside pages of your site if you're allowed several links.

Press relations - there are a certain PR distribution companies that are frequented by journalists looking for a scoop. If your press release is interesting, it might get featured in popular media sites and even on print. It would be a big bonus for your company.

At the end of the day, only a few of these are worth submitting to. You should make a judgment call as to which PR distribution site can offer a good return for your efforts.

Much has been said about press releases. But how effective is it? Obviously, it provides a certain level of benefit otherwise marketers would have stopped using it long ago. The real question is: Is the time, effort, and resources you invest into its creation worth it? In this article, we'll attempt to answer that question by looking at the uses of press releases and the advantages it brings to businesses.

Drafting the Press Release

One cardinal rule of using press releases is that you only write about things that are newsworthy. The last thing people want is to hear about hyped-up products, services, or ideas that fail to deliver on what is promised. When you're about to launch a new product line, for example, that is newsworthy. On the other hand, writing an informational piece about it is not a good idea. The content is better posted on your website or company blog.

After the release has been drafted, it should be formatted the right way. Distribution and syndication agencies have certain requirements for submissions. Some of these distribution firms provide their services for free while others charge a fee. This brings us to the next point which is:

Choosing a Press Release Syndication Firm

Do a simple internet search to find a press release company. There will be hundreds of such pages. Find firms that offer good exposure while charging a reasonable price. Inevitably, many would recommend the top names in the industry such as PRWeb.com and PR.com. However, it is important to assess the particular objectives of the firm as well as its budget.

The top firms charge significantly higher rates compared to its lesser known rivals that may offer equally good service. If you want to find the best press release distribution company for your situation, look into the following factors:

Search-friendliness - by this, you have to know which and how many search engines index the content that is posted by the distribution service. Most boast that they are indexed by Google, Yahoo, and Bing. Yet, you should also find out how quickly the news release will show up in the search engines and what it's ranking will be.

Link building - it is a well-known fact that submitting to the right distribution sites can significantly increase your traffic through the link you provide. But less known is that these links that are used as "anchor text" can also improve your search engine ranking. Some of the top press release firms only allow one link while others allow as many as three links. Consider linking to the inside pages of your site if you're allowed several links.

Press relations - there are a certain PR distribution companies that are frequented by journalists looking for a scoop. If your press release is interesting, it might get featured in popular media sites and even on print. It would be a big bonus for your company.

At the end of the day, only a few of these are worth submitting to. You should make a judgment call as to which PR distribution site can offer a good return for your efforts.

Thursday, September 29, 2011

How Can an Effective PR Campaign Sell Your Products

Effective Public Relations has never been more in need, small businesses and big businesses alike are continually feeling the pinch in today's economic climate. With cutbacks and redundancies happening regularly across the board, clever PR tactics are needed in place of expensive advertising campaigns. Advertising is in principal, a method of 'paying to blow your own trumpet' whereas Public Relations is a process of receiving a third party endorsement for your product. In other words, Public Relations is used to build rapport with customers, employees, voters, investors or the general public.

Definition of Public relations.

At the most basic level, public relations (PR) simply means managing relations with one's public(s). A "public" is any group of people who are important to the well-being of a person, group, organisation or business. For example, a company's publics might include customers, employees, investors, and local businesses and communities. On the other hand a non-profit organisation's publics might include members, donors, volunteers, and society at large.

Writing a press release

Writing an effective press release is the most important part of an effective PR campaign. In order to write an effective press release you need to first have a product to write about. Enthusiasm for said product is an important factor; if the person writing the article is not enthusiastic about the product this will come across to the reader and potentially lessen the effectiveness of the article. To begin with, a catchy headline is paramount; think about what makes the product stand out in comparison to similar products already in the market. Your headline is the first tool required in order to captivate your reader, if the title is clear and interesting then your reader will WANT to read on to find out more. Secondly, you will need a good introduction; this is key as it will outline the topic and intention of your article. Here you can use your enthusiasm about the product so that your reader can also feel the same energy. Thirdly, you will need the body of your article. This is where you will outline the topic in greater detail making sure basic questions the reader may have are carefully answered. You could maybe draw upon a personal experience to better convey your message. Finally, you will need a conclusion to your topic. This is a brief summary of your article and a call for the reader to take action. How do they find out more? Where can they buy/book? Once you have completed your press release ensure you proof read it and read it out loud and if necessary make any required edits. Once you are happy with the article you can then distribute it to your chosen media list.

Publicity stunts

A magician seeking publicity in the 1900's had himself strapped into a straitjacket and hung upside down off the roof of a building. Through word of mouth and promotion 50,000 people gathered and eagerly watched him escape and return to safety. The name of the magician was Harry Houdini. A century later, another magician seeking publicity had himself locked into a glass box and hung for 44 days from a spot located next to the Tower of London Bridge, his feat of endurance attracted huge crowds, and an estimated 10,000 people were there to see him come out. That magician was David Blaine. These two individuals from different times in history had one thing in common; they both used a publicity stunt to raise their public profile. Publicity stunts have been around as long as people have wanted attention. Richard Branson built his empire through various effective Publicity stunts. He broke a few records in his hot air balloon emblazoned with branded Virgin advertising. An effective publicity stunt carried out by your business will boost your public image and improve sales of your product.

Public Relations, advertising and marketing are in essence part of the same dance. All three appear to be selling something and all three overlap in some ways. The ultimate goal never the less is the same - all are designed to influence the perceptions, actions, and/or behaviours of a group of people.

There's a famous saying that illustrates these differences:
If the circus is coming to town and you paint a sign that says:
"circus coming to the fairground Saturday" that's advertising.
If you put the sign on the back of an elephant and walk him into tow, that's promotion.
If the elephant walks through the mayor's flowerbed, that's publicity.
If you can get the mayor to laugh about it, that's public relations.
And if you planned the elephants walk, that's marketing.

Effective press releases and publicity stunts can do wonders for a struggling business in this harsh economic climate. In order to improve sales and boost your public image your business will have to reach a wider audience. And the only way to do this is to be everywhere your potential clients are. You have to create an awareness of your product or service on a wider scale. This can only be done through effective Public Relations.

Effective Public Relations has never been more in need, small businesses and big businesses alike are continually feeling the pinch in today's economic climate. With cutbacks and redundancies happening regularly across the board, clever PR tactics are needed in place of expensive advertising campaigns. Advertising is in principal, a method of 'paying to blow your own trumpet' whereas Public Relations is a process of receiving a third party endorsement for your product. In other words, Public Relations is used to build rapport with customers, employees, voters, investors or the general public.

Definition of Public relations.

At the most basic level, public relations (PR) simply means managing relations with one's public(s). A "public" is any group of people who are important to the well-being of a person, group, organisation or business. For example, a company's publics might include customers, employees, investors, and local businesses and communities. On the other hand a non-profit organisation's publics might include members, donors, volunteers, and society at large.

Writing a press release

Writing an effective press release is the most important part of an effective PR campaign. In order to write an effective press release you need to first have a product to write about. Enthusiasm for said product is an important factor; if the person writing the article is not enthusiastic about the product this will come across to the reader and potentially lessen the effectiveness of the article. To begin with, a catchy headline is paramount; think about what makes the product stand out in comparison to similar products already in the market. Your headline is the first tool required in order to captivate your reader, if the title is clear and interesting then your reader will WANT to read on to find out more. Secondly, you will need a good introduction; this is key as it will outline the topic and intention of your article. Here you can use your enthusiasm about the product so that your reader can also feel the same energy. Thirdly, you will need the body of your article. This is where you will outline the topic in greater detail making sure basic questions the reader may have are carefully answered. You could maybe draw upon a personal experience to better convey your message. Finally, you will need a conclusion to your topic. This is a brief summary of your article and a call for the reader to take action. How do they find out more? Where can they buy/book? Once you have completed your press release ensure you proof read it and read it out loud and if necessary make any required edits. Once you are happy with the article you can then distribute it to your chosen media list.

Publicity stunts

A magician seeking publicity in the 1900's had himself strapped into a straitjacket and hung upside down off the roof of a building. Through word of mouth and promotion 50,000 people gathered and eagerly watched him escape and return to safety. The name of the magician was Harry Houdini. A century later, another magician seeking publicity had himself locked into a glass box and hung for 44 days from a spot located next to the Tower of London Bridge, his feat of endurance attracted huge crowds, and an estimated 10,000 people were there to see him come out. That magician was David Blaine. These two individuals from different times in history had one thing in common; they both used a publicity stunt to raise their public profile. Publicity stunts have been around as long as people have wanted attention. Richard Branson built his empire through various effective Publicity stunts. He broke a few records in his hot air balloon emblazoned with branded Virgin advertising. An effective publicity stunt carried out by your business will boost your public image and improve sales of your product.

Public Relations, advertising and marketing are in essence part of the same dance. All three appear to be selling something and all three overlap in some ways. The ultimate goal never the less is the same - all are designed to influence the perceptions, actions, and/or behaviours of a group of people.

There's a famous saying that illustrates these differences:
If the circus is coming to town and you paint a sign that says:
"circus coming to the fairground Saturday" that's advertising.
If you put the sign on the back of an elephant and walk him into tow, that's promotion.
If the elephant walks through the mayor's flowerbed, that's publicity.
If you can get the mayor to laugh about it, that's public relations.
And if you planned the elephants walk, that's marketing.

Effective press releases and publicity stunts can do wonders for a struggling business in this harsh economic climate. In order to improve sales and boost your public image your business will have to reach a wider audience. And the only way to do this is to be everywhere your potential clients are. You have to create an awareness of your product or service on a wider scale. This can only be done through effective Public Relations.

Wednesday, September 28, 2011

How a Special Event Introduced Me to My Grandfather

One sparkling summer afternoon the Navy League of Boston held an outdoor cookout at Coast Guard Station Gloucester, Massachusetts. I attended with a (male) friend in the Navy, and prepared (as a civilian woman) to be either ignored or bored by endless "shop talk."

Instead, for some reason, when I filled out my name tag, this time I decided to include my middle name. The head of the Navy League took one look at the name "Hurd," gasped, and said, "Are you related to Jack Hurd?" "Yes, I replied, he was my grandfather."

That was a game changer. It felt like the heavens had opened up the way this man responded, and I suddenly became the belle of the ball. Everyone wanted to meet me and tell me a story about my grandfather, and I found myself "meeting" a side of him I knew nothing about. I still choke up!

I learned that my grandfather, Commander John Coolidge Hurd, USNR, had been very active with the Navy League after he retired from the service to be with his family. I learned that he was unwaveringly generous to Navy families, to veterans, to young officers and recruits. I learned that Navy folks were at his home "all the time," and that he and my grandmother hosted cookouts for Navy families. I heard story after story about how loved, respected, kind, charming, and witty my grandfather was.

All of this from a special event. How else would I have learned what I did? I have no idea.

Yes, I had known my grandfather when I was growing up, but not well. He died when I was a teenager, but because my mother, his daughter, had a difficult relationship with him, I never, ever knew about his Navy activities. I never attended a cookout to see him in action, or go to a Navy League event, or meet men he had served with. Except for the photographs in his study of the men he commanded, I never knew my Navy commander grandfather.

What a loss for me as a kid, but what a gift to hear these stories years later. Eventually, I was able to retrieve my grandfather's service records and learn even more.

Lessons learned?

I have no memory of which businesses and organizations supported this event along with the Navy League, but I would thank them if I could. Imagine knowing that an event you supported was responsible for giving someone such a precious gift.

We also need to talk to veterans, hear their stories, and write them down. (I wish I had!) Again, what role can you or your business play in this work?

Finally, we need to nurture the relationships between grandparents and grandchildren, between those two generations. I had no idea what I was missing out on.

Supporting good work in the world comes back to you - it just does.

Which community events are you supporting this year?

One sparkling summer afternoon the Navy League of Boston held an outdoor cookout at Coast Guard Station Gloucester, Massachusetts. I attended with a (male) friend in the Navy, and prepared (as a civilian woman) to be either ignored or bored by endless "shop talk."

Instead, for some reason, when I filled out my name tag, this time I decided to include my middle name. The head of the Navy League took one look at the name "Hurd," gasped, and said, "Are you related to Jack Hurd?" "Yes, I replied, he was my grandfather."

That was a game changer. It felt like the heavens had opened up the way this man responded, and I suddenly became the belle of the ball. Everyone wanted to meet me and tell me a story about my grandfather, and I found myself "meeting" a side of him I knew nothing about. I still choke up!

I learned that my grandfather, Commander John Coolidge Hurd, USNR, had been very active with the Navy League after he retired from the service to be with his family. I learned that he was unwaveringly generous to Navy families, to veterans, to young officers and recruits. I learned that Navy folks were at his home "all the time," and that he and my grandmother hosted cookouts for Navy families. I heard story after story about how loved, respected, kind, charming, and witty my grandfather was.

All of this from a special event. How else would I have learned what I did? I have no idea.

Yes, I had known my grandfather when I was growing up, but not well. He died when I was a teenager, but because my mother, his daughter, had a difficult relationship with him, I never, ever knew about his Navy activities. I never attended a cookout to see him in action, or go to a Navy League event, or meet men he had served with. Except for the photographs in his study of the men he commanded, I never knew my Navy commander grandfather.

What a loss for me as a kid, but what a gift to hear these stories years later. Eventually, I was able to retrieve my grandfather's service records and learn even more.

Lessons learned?

I have no memory of which businesses and organizations supported this event along with the Navy League, but I would thank them if I could. Imagine knowing that an event you supported was responsible for giving someone such a precious gift.

We also need to talk to veterans, hear their stories, and write them down. (I wish I had!) Again, what role can you or your business play in this work?

Finally, we need to nurture the relationships between grandparents and grandchildren, between those two generations. I had no idea what I was missing out on.

Supporting good work in the world comes back to you - it just does.

Which community events are you supporting this year?

Tuesday, September 27, 2011

Going Away for the Holidays The Media Won't

Having just gotten through Labor Day, I'm reminded that we'll soon be closing in on the BIG holiday season. It's a time when many businesses are closed for several days and business slows to a crawl in most of the country from Thanksgiving right on through New Year's Day.

However, there is one industry that doesn't close down. It's the media and here are some statistics to back that up:

  • Number of newspapers who publish on Thanksgiving Day - 100 percent
  • Number of radio shows airing on Christmas Day - 100 percent
  • Number of TV networks broadcasting on New Year's Day - 100 percent

Okay, maybe I'm being just a little facetious, but I think you get my point. The media doesn't shut down during the holidays. The newspaper still arrives at your door every morning and when you turn on the radio or TV, you'll find all the same shows are on the air. Admittedly, the holiday staff are the people who drew the short straws - but there they are on the air, behind the scenes, writing stories and generating the news we consume daily, without fail, even during our most cherished holidays.

My point? Where the holidays may be a time when you think it's okay to be less proactive with your marketing, it's not a good time to slack off with the media. In fact, with so many people being home for the holidays, it's the perfect time to be on the air and in the news. And, for that reason, now is a critical time to ramp up for a big media push.

You see, the media people who are planning to take off during the holidays are still responsible for generating content while they are gone. Now, for radio that often means compiling "best of" shows that can air in place of regularly scheduled shows, or it's simply seeing who at the station draws the short straw to guest host a show over the holidays. Competition is even tighter for TV so many TV hosts actually stick around through the holidays. All in all, the battle for advertising dollars is so fierce that some shows just stay on the air, business as usual.

The key difference is with print and online news outlets, both short and long leads. They typically take the next few months to plan and prepare that content so it can fill space when they are off enjoying themselves. These folks don't have to sit in front of a mike or stand in front of a camera, so they can have their pieces sitting in the hopper to run, while they are off making merry.

So if you have a PR campaign in progress, now is the time for the full court press to make the most of the fresh broadcast airtime available before the holidays, and more importantly, to push your print efforts while those guys are planning their holiday copy needs.

And, if you don't have a current campaign, it's the perfect time to start. Just know that no one would ever call you a Scrooge if you decided to keep your PR campaign on the job right on through New Year's. It's just smart business.

Having just gotten through Labor Day, I'm reminded that we'll soon be closing in on the BIG holiday season. It's a time when many businesses are closed for several days and business slows to a crawl in most of the country from Thanksgiving right on through New Year's Day.

However, there is one industry that doesn't close down. It's the media and here are some statistics to back that up:

  • Number of newspapers who publish on Thanksgiving Day - 100 percent
  • Number of radio shows airing on Christmas Day - 100 percent
  • Number of TV networks broadcasting on New Year's Day - 100 percent

Okay, maybe I'm being just a little facetious, but I think you get my point. The media doesn't shut down during the holidays. The newspaper still arrives at your door every morning and when you turn on the radio or TV, you'll find all the same shows are on the air. Admittedly, the holiday staff are the people who drew the short straws - but there they are on the air, behind the scenes, writing stories and generating the news we consume daily, without fail, even during our most cherished holidays.

My point? Where the holidays may be a time when you think it's okay to be less proactive with your marketing, it's not a good time to slack off with the media. In fact, with so many people being home for the holidays, it's the perfect time to be on the air and in the news. And, for that reason, now is a critical time to ramp up for a big media push.

You see, the media people who are planning to take off during the holidays are still responsible for generating content while they are gone. Now, for radio that often means compiling "best of" shows that can air in place of regularly scheduled shows, or it's simply seeing who at the station draws the short straw to guest host a show over the holidays. Competition is even tighter for TV so many TV hosts actually stick around through the holidays. All in all, the battle for advertising dollars is so fierce that some shows just stay on the air, business as usual.

The key difference is with print and online news outlets, both short and long leads. They typically take the next few months to plan and prepare that content so it can fill space when they are off enjoying themselves. These folks don't have to sit in front of a mike or stand in front of a camera, so they can have their pieces sitting in the hopper to run, while they are off making merry.

So if you have a PR campaign in progress, now is the time for the full court press to make the most of the fresh broadcast airtime available before the holidays, and more importantly, to push your print efforts while those guys are planning their holiday copy needs.

And, if you don't have a current campaign, it's the perfect time to start. Just know that no one would ever call you a Scrooge if you decided to keep your PR campaign on the job right on through New Year's. It's just smart business.

Sunday, September 25, 2011

Dealing With Online Critics

Last Christmas a group of office workers gathered at a city hotel to celebrate the year's end. The meal was a disaster as slow, surly staff made mistakes and delivered poorly cooked food.

Within an hour of the workers returning from lunch, negative reviews of the hotel started appearing on the Eatability and Urbanspoon websites. By the time Christmas Day rolled around, the reputation of the establishment was thoroughly trashed.

The rise of online review sites along with social media services like Facebook challenges many businesses, particularly those in the hospitality industry as caf?? owners, restaurateurs and hotel managers struggle with unfavourable comments about their establishments.

Customers now research on the web before deciding to dine out or make a purchase, so online reviews can make or break an establishment. How does a business make sure their online reputation is safe?

Pay attention
The most important part is to pay attention to what people are saying about your business.

Big corporations will have their own social media staff and community managers to handle much of this, Telstra last week announced their online team will now be on the web 24/7.

Larger organisations will also subscribe to online monitoring services like BuzzNumbers and PeopleBrowsr to report what's being said about them.

For smaller businesses it falls on the owner and staff to keep an eye on the popular review sites and to monitor the business' Facebook page for negative comments.

Engage the critics
No matter how good your business is, you will get the odd unhappy customer. When that happens you need to contact them, preferably through the same public forum they have complained about you.

Once you've established contact, take the discussion offline onto email, phone or even face to face meetings. If the resolution is positive, try to publicise the result in the original channel the complaint was made.

Fix the problem
Despite many in the hotel industry believing that most online complaints are deliberate campaigns against them, regular complaints are usually legitimate and indicate an underlying systemic problem in the business.

If customers are complaining about service, you need to let your staff know customers are talking about them. Should there be regular criticisms of your food, then you need to talk to your kitchen staff or suppliers.

Don't get defensive
Complaints happen. Even the best business in the world has a bad day or encounters a customer who woke up on the wrong side of bed.

If you think the criticism is unfair or even defamatory, don't get angry and certainly do not make threats as you'll only inflame the situation more.

Should the customer turn out to be unreasonable, at least by having publicly engaged them you'll have shown the public you're calm, professional and trustworthy.

Don't Lie
The web is as great at exposing falsehoods as it is at spreading them. If you're clearly not telling the truth, you'll make your critics angrier and more determined to damage your reputation.

A common way many businesses cheat online is with false reviews. Despite industry claims that organised damaging comments are widespread, the reality is the opposite as many hoteliers and restaurateurs frequently post clumsy and obviously fake glowing reviews of their establishments. It's a bad look and the establishment often ends up looking foolish.

Get your website right
Many businesses, particularly in hospitality, have lousy websites or a site that has no Search Engine Optimisation (SEO) so when someone searches for a hotel or restaurant their page comes up way below those for review sites or critical blog posts.

Regularly review how your site is doing and talk to your web designer or SEO consultant on making sure it's coming up well when customers search for your type of business.

It's important not to overlook local search services so ensure your business has been listed on Google Places and has a Facebook Local Business Page otherwise local searches will go to the online review sites or your competitors.

Ultimately, the best way to deal with negative online reviews is to minimise them by running a good business. The biggest effect the web is having on business is that it is making us accountable to our customers.

As big corporations are finding, the days of covering up poor goods and indifferent customer service with marketing is over - if your product doesn't match the promise you make to your customers they will tell the world.

Last Christmas a group of office workers gathered at a city hotel to celebrate the year's end. The meal was a disaster as slow, surly staff made mistakes and delivered poorly cooked food.

Within an hour of the workers returning from lunch, negative reviews of the hotel started appearing on the Eatability and Urbanspoon websites. By the time Christmas Day rolled around, the reputation of the establishment was thoroughly trashed.

The rise of online review sites along with social media services like Facebook challenges many businesses, particularly those in the hospitality industry as caf?? owners, restaurateurs and hotel managers struggle with unfavourable comments about their establishments.

Customers now research on the web before deciding to dine out or make a purchase, so online reviews can make or break an establishment. How does a business make sure their online reputation is safe?

Pay attention
The most important part is to pay attention to what people are saying about your business.

Big corporations will have their own social media staff and community managers to handle much of this, Telstra last week announced their online team will now be on the web 24/7.

Larger organisations will also subscribe to online monitoring services like BuzzNumbers and PeopleBrowsr to report what's being said about them.

For smaller businesses it falls on the owner and staff to keep an eye on the popular review sites and to monitor the business' Facebook page for negative comments.

Engage the critics
No matter how good your business is, you will get the odd unhappy customer. When that happens you need to contact them, preferably through the same public forum they have complained about you.

Once you've established contact, take the discussion offline onto email, phone or even face to face meetings. If the resolution is positive, try to publicise the result in the original channel the complaint was made.

Fix the problem
Despite many in the hotel industry believing that most online complaints are deliberate campaigns against them, regular complaints are usually legitimate and indicate an underlying systemic problem in the business.

If customers are complaining about service, you need to let your staff know customers are talking about them. Should there be regular criticisms of your food, then you need to talk to your kitchen staff or suppliers.

Don't get defensive
Complaints happen. Even the best business in the world has a bad day or encounters a customer who woke up on the wrong side of bed.

If you think the criticism is unfair or even defamatory, don't get angry and certainly do not make threats as you'll only inflame the situation more.

Should the customer turn out to be unreasonable, at least by having publicly engaged them you'll have shown the public you're calm, professional and trustworthy.

Don't Lie
The web is as great at exposing falsehoods as it is at spreading them. If you're clearly not telling the truth, you'll make your critics angrier and more determined to damage your reputation.

A common way many businesses cheat online is with false reviews. Despite industry claims that organised damaging comments are widespread, the reality is the opposite as many hoteliers and restaurateurs frequently post clumsy and obviously fake glowing reviews of their establishments. It's a bad look and the establishment often ends up looking foolish.

Get your website right
Many businesses, particularly in hospitality, have lousy websites or a site that has no Search Engine Optimisation (SEO) so when someone searches for a hotel or restaurant their page comes up way below those for review sites or critical blog posts.

Regularly review how your site is doing and talk to your web designer or SEO consultant on making sure it's coming up well when customers search for your type of business.

It's important not to overlook local search services so ensure your business has been listed on Google Places and has a Facebook Local Business Page otherwise local searches will go to the online review sites or your competitors.

Ultimately, the best way to deal with negative online reviews is to minimise them by running a good business. The biggest effect the web is having on business is that it is making us accountable to our customers.

As big corporations are finding, the days of covering up poor goods and indifferent customer service with marketing is over - if your product doesn't match the promise you make to your customers they will tell the world.